New BPO firm boost local economy

BALANGA CITY, Bataan- The sustained growth of the local outsourcing and offshoring industry is projected to expand with the unveiling of Generating Business Impact (Genpact) which is seen to fuel the inflow of better investment breaks for the Bataan peninsula.

Governor Albert Raymond S. Garcia said the entry of Genpact is a very significant historic milestone in Bataan in its pursuit of achieving progressive posture in the information technology aspect with the existing six economic zones including two sprawling Freeport facilities.

He hailed the establishment of Genpact’s new site in Balanga City as a big motivating mechanism to the province’s vision of achieving a high level of economic prosperity.

He urged the interactive participation of the academe, civic and religious groups, local government and business sectors and the residents in upgrading the educational system that would balance with the fast phase advances in wireless technology starting from the pre-school level.

“We should institute reforms toward a viable productive path of reaching our goal of accommodating business process outsourcing firms which bring no pollution problem merely fiber-optic connections without harming the environment”, Garcia stressed during a dialogue with mediamen.

He added the BPO industry would provide a higher form of opportunity for a huge number of college graduates.

City Mayor Jose Enrique Garcia lll explained the full operation of Genpact in the heart of the province would strengthen the financial economic status of the residents with the anticipated employment of 3,000 highly-skilled professionals and more than P30 million monthly payroll.

He said the city council’s resolution requesting the Philippine Export Processing Zone (PEZA) to extend pioneer status to Genpact, the first BPO project in Balanga City , catapults the city into a bright prospect and good investment hub in Central Luzon.

“We are readying Balanga City as a richly endowed cultural and business site for the influx of more BPO firms with the promotion of quality education in ideally conducive learning world of a university town giving emphasis on high technology and communication foundation” Garcia said.

Danilo Sebastian Reyes, country manager of Genpact, described the Balanga Genpact plans to lease approximately 3,400 square meters space at the Starmall Prima and to hire initially 300 employees for the company’s third center. The two other centers are located in Quezon City and Alabang, Muntinglupa both in Metro Manila.

Reyes pointed out that the infrastructure and communication facilities, good governance, availability of competent labor force, accessibility of the site to commercial and residential and other factors which would ensure the success of the newly-opened BPO center in Bataan.

The revenue growth in the BPO industry is presumed to sustain strong double digit of about 15 percent beyond 2016 surpassing the growth rate of OFW remittances, Reyes said.

Reyes, citing the good performance in the BPO industry, said last year BPO revenue grew by 18.7 percent while OFW remittances rose by only 6 percent.

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