BALANGA CITY, Bataan – Some 3,792 workers from Bataan and other Central Luzon provinces received P47,209,278.87 monetary claims through the Single Entry Approach (SEnA), the Department of Labor and Employment (DOLE 3) reported Wednesday.
Jerry Borja, information chief of DOLE 3, said the SEnA is an inexpensive developmental mediation program of the Labor Department that aims to speed-up resolution of labor disputes between workers and employers.
DOLE Regional Director Atty. Ana Dione recently reported the DOLE Central Luzon’s latest SEnA scorecards as of October 2017 to Labor Secretary Silvestre Bello III.
Dione noted that total money claims accounted for a 93 percent rate in settling 1,715 of 1,852 requests for assistance (RFAs) handled by the regional and field offices.
“Our settlement rate represents the largest chunk of 1,852 RFAs received as well as those disposed by this regional office, along with its seven field offices, which means, we achieved a 100 percent overall disposition rate for CY-2017,” Dione explained.
Moreover, it only took an average of 6 days to settle the said monetary claims, way ahead of the standard 30 days prescribed under the SEnA program.
The regional and field offices have continuously improved the process cycle time in the settlement of RFAs, with some less than a week or even within the day/hour.
“As we continuously find ways to improve the way we do things, evidenced in our retention as an ISO 9001:2015 certified government agency, we remain committed to find win-win solutions for both parties and prevent their issues from escalating into full blown labor cases,” Dione said, adding:
“The SEnA remains to be a fast yet inexpensive sought-after mediation venue for labor and management in resolving their unforeseen disputes, further preventing them from experiencing lost hours of work and productivity, likewise the expensive and tedious litigation processes they might have to go through.”
By province, Dione noted that Pampanga recorded the highest settlement amounting to P21,383,368.13 covering 1,845 workers, of which, P15,542,581.99 covering 930 workers were from the Clark Freeport Zone (CFZ).
“The existence of the DOLE Clark Satellite Office has made it easier, convenient, and economical for workers or employers to file a request for assistance there than suffering the inconvenience of travelling through traffic and distance just to reach our regional office or the Pampanga Field Office,” Dione explained.
Other provinces garnered the following settlements: Bulacan (P8,908,118.85 – 546 workers), Tarlac (P5,351,216.41 – 394), Zambales (P5,183,432.04 – 313), Bataan (P4,631,458.30 – 568), Nueva Ecija (P1,528,160.70 – 111), and Aurora (P125,524.44 – 11).
The regional office, for its part, was able to settle monetary claims amounting to P98,000.00 which benefited some 4 workers.
Dione noted that the latest update on the settlement of money claims through the SEnA significantly dropped from last year’s report over the same period in review.
“Our task to settle small money claims, through the SEnA, significantly decreased from last year’s report of more than an estimated P219-million, which clearly means that, through our Joint-Assessment visits, our efforts in urging firms in Central Luzon to voluntarily comply with labor laws and occupational safety and health standards have paid off,” Dione said.
To make a SEnA RFA, visit the DOLE Central Luzon’s Official website via http://ro3.dole.gov.ph/ and click the “Contact Us” menu for the DOLE-3’s hotline, regional and field offices’ numbers.