SSS launches online forum for SSS members’ queries

BALANGA CITY, Bataan – The Social Security System (SSS) in collaboration with the Philippine Information Agency, has launched UsapangSSS.ph, the agency’s official microsite aiming to reach out to members by responding to their queries and facilitating online discussions on SSS programs and services.

“UsApangSSS.ph can now be accessed by SSS members as well as non-members. Interested users, however, must first register before they can participate in the microsite’s discussion board”, explained Maureen Inocencio, SSS Communications Analyst, in an interview here.

“Simply click the ‘register’ button located in the upper right corner of the web page, certify agreement with the site’s terms and conditions, and provide the necessary information such as the user name, email address, password and confirmation code which is shown at the bottom of the web page.

Once the account has been created, the online system will automatically send an email that contains the activation key and web link which confirms the user’s successful registration”, she further explained.

“Upon activation of online account, users can also follow specific conversations, post comments at the forums and send a private message to the forum administrator for more clarifications and in-depth inquiries about the SSS”, she added.

Inocencio said with the latest online media platform, SSS can provide information on common SSS inquiries and concerns, and can feature online threads on popular and often inquired-about SSS topics such as benefits, loans and other services.